On the job
Capture enquiries on the job.
Finish the repair knowing the next caller can explain what they need and leave their details.
AI phone answering service
for small businesses.
Narbo answers your business calls 24/7, handles customer questions, books appointments, and takes messages. From $39.90/month.
- Answer calls and book appointments, even when you’re busy or closed.
- Review caller details, summaries, and transcripts in your dashboard.
- Add your business details and test your AI phone agent before going live.
Start free. No credit card required.
Incoming business call
SM
Sarah Mitchell
Calling Oak & Co. Plumbing
Narbo is picking up…
Example call
Incoming call for Oak & Co. Plumbing
Hear what happens nextA caller needs help.
A caller needs help.
Narbo picks up.
Choose a business and listen. These short, scripted examples show the conversation and the details your team can follow up on.
Plumbing · Scripted audio example
A repair request, ready for your team.
“A pipe burst under our sink. Can someone come today?”
Hear Narbo ask a follow-up question and pass on an urgent request while the team is on a job.
From conversation to next step
Illustrative call summary
Urgent follow-up requested
- Request
- Burst pipe under the sink
- Caller confirmed
- The water is shut off
- Next step
- Team to follow up
Example only. No live call or booking is created.
No credit card required.
Prefer to try a call yourself? +1 (415) 417-6008
Your work gets your attention. So do your callers.
For the moments when the phone needs answering and your hands are already full.
With a customer
Book appointments while you work.
Stay with the person in your chair while Narbo helps another caller find an available time.
After closing
Answer calls after hours.
Give callers a helpful response to everyday questions, even when you’ve called it a day.
Your business knowledge
Your answers. Without another interruption.
Add your services, opening hours, prices, and answers to common questions. Narbo uses this information to help your callers.
Review the information and test a call before connecting your phone number.
- Explain your services, prices, opening hours, and service area.
- Add your own answers and choose a greeting that feels right.
- Choose a voice and language for your receptionist.
- Set a separate after-hours greeting.
“Do you cover my area?” “Are you open on Saturday?” Give everyday questions a helpful answer without another interruption.
Your business information
The details Narbo uses to answer calls.
Business name
Oak & Co. Plumbing
Tell Narbo what you doWe help local homeowners with repairs, leaks, and new fixtures.
Opening hours Services Common questions
New appointment request“Could I come in on Saturday?”
Saturday, September 19
M14
T15
W16
T17
F18
S19
S20
10:00
Already booked
11:00
Emma Wilson · Haircut45 minutes · Confirmed with caller
12:00
Available
Appointment added to your calendar.Availability checked before booking.
Call answering & appointment booking
Turn “Are you available?” into an appointment.
Narbo answers customer questions, collects quote requests, and books available times in your Google Calendar.
- Collect the right details for each kind of enquiry.
- Check Google Calendar and book after the caller confirms.
- Keep a summary and transcript for your team to review.
- Send booking links by text or transfer to your team.
A Saturday haircut, booked. A repair request, ready for a callback. Useful outcomes from the calls you couldn’t take.
Your recent calls
New call from SarahKitchen tap repair · Callback requested
Call summary
Today, 10:42 amSarah has a leaking kitchen tap and would like a visit tomorrow afternoon.
- Caller
- Sarah Mitchell
- Next step
- Call back to arrange a visit
- Best time
- After 12 pm
Conversation transcript
Get notified after a call.Email alerts · SMS
Call summaries & notifications
See who called and what they need.
Review each call’s summary, transcript, and contact details in your dashboard. See what the caller asked for before you call back.
- See call summaries, transcripts, and captured caller information.
- Keep the context together before calling someone back.
- Listen back to call recordings.
- Receive email call alerts when enabled.
Get back to Sarah about her leaking tap, with the problem and her preferred callback time already in front of you.
Try it first.
Connect your number when you’re ready.
No need to change the number your customers know. Forward calls with a supported provider, after you’ve tested your agent.
Tell us about your business
Services · Hours · Common questionsAdd your business details.
Enter your services, hours, and answers to common questions. Tell Narbo which details to collect from callers.
“Thanks for calling Oak & Co.”
Your greeting. Your instructions.Choose a voice and test a call.
Choose your agent’s voice and greeting. Make a test call, check the answers, and adjust anything you need.
Your business number
Forward your business calls to NarboConnect your phone number.
Choose a Narbo number or connect a supported number you own. Set up forwarding with your provider and start receiving calls.
No credit card required. Forwarding options and carrier charges depend on your provider.
AI phone answering for $39.90/month.
Start free. No credit card required.
Narbo
$39.90/ month
Answer customer calls, take messages, and book appointments around the clock.
- 24/7 AI phone answering
- Your business information and custom greeting
- Message taking and caller details
- Google Calendar appointment booking
- Call summaries and transcripts
Included with your phone agent
- Business-specific instructions
- Your own greeting
- Around-the-clock answering
- Try a voice call before publishing
- Captured contact details
- Conversation transcripts
Beyond the phone
Add website chat and texting.
Use your business information to answer questions on your website and continue conversations by text.
Website chat
A quick answer while they browse. A new enquiry in your inbox.
Website texting
Let a visitor start a conversation and continue it on their phone.
AI phone answering for your industry.
Set up Narbo with the services, questions, and booking details your customers need.
Frequently asked questions
What does an AI receptionist do?
Narbo has a conversation with the people calling your business. It uses your business information to answer questions, collects the details you need for a callback, and can book appointments on a connected Google Calendar. You review the conversation and the outcome in your dashboard.
Can I try Narbo before paying?
Yes. Start free without a credit card, create your AI phone agent, and test a call before connecting your phone number. The plan costs $39.90 per month afterwards.
How do I teach Narbo about my business?
Add your services, hours, location, and answers to common questions. Review the details and make a test call before going live.
Can I use my existing phone number?
Yes, where your provider supports it. Forward your existing business number to a Narbo number, or connect a supported number you own. Availability, forwarding options, and any carrier charges depend on your provider.
Can Narbo just handle calls I miss?
You can use your phone provider’s supported forwarding options for unanswered calls, busy periods, or after hours. That lets your team keep answering when available and send other calls to Narbo.
How does appointment booking work?
Connect Google Calendar and define the services people can book. Narbo checks for an available time, asks the caller to confirm the appointment, and adds it to your calendar after confirmation. If booking is not possible, it can collect a follow-up request.
What happens if it doesn’t know the answer?
Narbo uses the details and instructions you provide. Give it a fallback for questions that need a person, such as collecting a message for your team. Review your test calls and refine its instructions before publishing.
Where can I see my calls?
Open your Narbo dashboard to review caller details, transcripts, summaries, and recordings. Turn on email, SMS, or push notifications to get call updates.
Can Narbo transfer calls to my team?
Yes. Choose when callers should speak to your team and which numbers Narbo should try. Narbo can give your team a short caller briefing before connecting the call.
Does Narbo connect with other business tools?
Connect Google Calendar for appointment booking.
Hear how Narbo could answer for you.
Add your business details, choose a voice, and make your first test call.
No credit card required.